Homeowner Services
HOA Office and Resident Relations
The HOA Office
The HOA Office is our management hub where all accounting, vendor relations, resident communication and record keeping take place. More specifically, they manage the following:
- Architectural Plan Submittal and Processing
- Billing Inquiries and Dispute Resolution
- CC&R Oversight
- Community Arena Management
- Facility Management and Maintenance
- General Association Inquiries
- Management of Board Meetings and Other Association Meetings
- Oversight of Common Areas, Parks and Trails. Safety Inspections of Parks.
- Publishing The Pony Express magazine
- Request For Proposal (RFP) creation and Bid Solicitation.
- Vendor Invoice Processing
- Vendor Management
HOA Office Hours:
Monday – Friday
9:00 am – 5:00 pm
25211 Empty Saddle Drive
Laguna Hills, CA 92653
Phone: 949.425.1477
Email: admin@nelliegailranch.org
Management Staff
Jeff Hinkle
Facilities & Compliance Manager
hinkle@nelliegailranch.org
Brian Mitchell
General Manager
bmitchell@nelliegailranch.org
Dennis Moss
Operations Manager
dmoss@nelliegailranch.org
Diane Goodchild
Office Administrator
goodchild@nelliegailranch.org
Kajsa N. Whitney
Communications Coordinator
ponyexpress@nelliegailranch.org
Mary Gonzales
Events Coordinator
maryg@nelliegailranch.org
Dave Jones
Equestrian Center Manager
equestrian@nelliegailranch.org
Brenda Weber
Financial Transactions Coordinator
Weber@nelliegailranch.org
