Hidden Trail Road – Fiber Optic Upgrade By Cox Communication

Cox Communication has provided us information regarding planned fiber-optic upgrades along a stretch of Hidden Trail Rd between Pine Strap Circle and Derby Hill Drive. The below link provides information regarding the impact on streets and changes to existing equipment pedestals located in the right of way on some properties. Cox Communication will be coordinating with the City of Laguna Hills. Cox provided us the following notice:
The fiber optic upgrade includes our equipment on your property / landscaping. The equipment upgrade to support fiber optic cable is necessary to free up congestion in the network that will improve our service to the residents within the community and all of customers in the geographical area for now and into the future. There will not be a cost or price increase to the customers as a result of the upgrade. If you have any questions or concerns please let me know. 
  • We will be boring through the streets on the map in green to install conduits underground to feed our fiber optic cable from point to point
  • We door tag all residents at the latest 48hrs prior to starting each phase of work. We also place sandwich board signs at the Greenfield entrance prior to starting work
  • Work hours for the project are 8 a.m. – 4 p.m., end time is approximate, could be earlier end time but not later than 5p
  • This work is required to pull new fiber optic cable from point to point because the existing conduit is either full, damaged or a non-existent pathway, this takes about a week to complete.
  • There is a coordination effort with Cox, HOA and the residents to accommodate traffic/pedestrian flow around the construction zone with flaggers if necessary.
  • We will absorb all restoration cost associated with the project including landscaping. 
  • You do have the option to use your own landscapers to restore the affected landscaped area and we will reimburse you for that cost.
  • There are no planned loss of service during construction.
  • After all work is complete there will be a cutover activation that typically takes place within the overnight maintenance window of 12 a.m. – 6 a.m., the cutover is quick, within minutes and we ensure all modems are back on the network.


Neighbors Helping Neighbors

We are constantly monitoring how the coronavirus is impacting our community and with this, in mind, we have created a new homeowner forum. We would love for you to use the platform to stay connected to your neighbors whether it be to ask for help or offer assistance. Let’s use this tool to help each other while still adhering to the CDC guidelines of staying physically distant.

If you need any help with the website, please email Monique at MoniqueD@NellieGailRanch.org



Board Meeting Cancelled

The Open Session Board Meeting scheduled for Tuesday, March 24, 2020, has been canceled. We will hopefully be resuming meetings by the next scheduled meeting date of April 21, 2020, at 7:30 p.m.

Nellie Gail Ranch Operations In Response to State Executive Order

Consistent with the stay at home Executive Order we are prioritizing essential services.  The Nellie Gail Ranch Tennis and Swim Center and Association office have been closed and will re-open upon approval of the state.

The Executive Order may be viewed on the following link: https://covid19.ca.gov/img/N-33-20.pdf

We request you defer submittal of architectural improvement applications and Notices of Completion until we resume full operations.

Nellie Gail Ranch Equestrian Center staff are providing essential services in the care of our boarder’s horses and will continue to work. We will work with our Association vendors to provide service for urgent needs.  Anything that is not deadline sensitive, health and safety or property damage related will be deferred until normal operations resume.  The Executive Order did not provide an end date so we will be monitoring.

Many of our staff are performing critical time-sensitive functions from home and we are monitoring vendors to be sure that critical maintenance continues to be performed as needed. If you have any questions or concerns during our office closure you may reach me at bmitchell@nelliegailranch.org. If you have an urgent or emergency need you may reach General Manager Brian Mitchell by cell phone at 949-395-0742.

Easter Event Canceled

In light of the latest directives from the OC Health Care Agency to protect public health and slow the rate of transmission of COVID-19, Nellie Gail Ranch is canceling upcoming events, including the Annual Easter Egg Hunt.

For the most updated information on this outbreak please visit CDC COVID-19.

OC Health Care Agency Press Release

Here is a link to the latest press release from the OC Health Care Agency. (3/18/2020)


Nellie Gail Ranch Office Closed Friday – Swim Center Closing at 6:30 p.m.

The Nellie Gail Ranch business office and Clubhouse reception desks are closed today to allow for interior staining activities today.

The Tennis and Pickleball courts are closed due to rain and the Swim Center will be closed at 6:30 this evening.

Facility and Amenity Closures

The pool and Swim Center will be closed this evening at 7:30 P.M. 

Facility and Amenity Closures

The pool and Swim Center will be closed this evening at 6 P.M. Pickleball and Tennis Courts are closed through the duration of rain.

Trails are closed to vehicles through the duration of rain. Please call if you need assistance (949) 425-1477

Clubhouse Update

This week we have completed the installation of the window casing and started staining the wood doors and windows finishing the multi-purpose room, kitchen and storage rooms. Staining will continue for another two weeks as we move to the front of the Clubhouse and then the Association office. The following remaining work is scheduled this month:

  1. Counter template measuring is complete with counters scheduled for late next week early the following week
  2. Final cabinet installation follows counters
  3. Fireplace stone is scheduled for the week of March 16th
  4. Door hardware install follows staining also the week of March 16th
  5. Carpet install is scheduled for the week of March 23rd
  6. Baseboards and baseboard painting will be last

Meanwhile, we will be able to share more next week regarding the exterior scheduling. We are aiming for April 4th to be completely operational on the interior. Thank you to our homeowners and club members for your patience.